Follow along and check off each step as you go — most customers finish in about 10 minutes.
Tap each item as you gather it — a couple of minutes of prep now saves a return later.
Work through each step in order — check one off as you complete it.
Your diverter should now switch smoothly between tap and shower. Give it one more test before you consider the job done.
The most common fitting mistakes — and how to avoid them.
If something doesn't feel right after fitting, check here first.
| Symptom | Likely Cause | What To Do |
|---|---|---|
| Diverter feels stiff or won't switch | Cartridge seated at the wrong angle, or debris in the housing | Remove and reseat the cartridge; make sure the housing is clean and dry |
| Water leaks after installation | Cap or handle not fully tightened, or O-ring seal misaligned | Recheck tightness and O-ring position; message support with your order details if it persists |
| New cartridge doesn't seem to fit the housing | Stem or body dimensions don't match your diverter | Recheck the 44mm body diameter and 7mm×7mm stem against your old part; message support for compatibility help |
| Handle feels loose after reassembly | Handle screw not fully tightened | Remove the handle and retighten the screw firmly, without overtightening |
Message our support team with your order details and we'll help you sort it out.