Follow along and check off each step as you go — most customers finish in about 10 minutes.
Tap each item as you gather it — a couple of minutes of prep now saves a return later.
A simple swap you can complete in about 10 minutes — no plumber required.
Your flush valve should now turn smoothly with no drips. Keep an eye on it over the next day.
The most common fitting mistakes — and how to avoid them.
If something doesn't feel right after fitting, check here first.
| Symptom | Likely Cause | What To Do |
|---|---|---|
| New spindle won't thread in | Thread size or type doesn't match your flush valve | Confirm your valve is Cera-style and the 32mm thread diameter matches before forcing it — contact support if unsure |
| Handle feels stiff after installation | Spindle overtightened or seal seated incorrectly | Back off slightly and retighten to hand-tight plus a small turn with the wrench |
| Still leaking after replacement | Spindle not fully seated, or valve body seal wasn't checked | Confirm the spindle is threaded in fully; contact support if the leak continues |
| Handle won't turn a full rotation | Debris in the valve body or spindle misaligned | Remove and reseat the spindle, checking for debris in the socket |
| Unsure if this fits your flush valve | Dimensions not verified before purchase | Compare your old spindle's measurements to this product's spec sheet, or contact JKC Emart support with a photo |
Message our support team with your order details and we'll help you sort it out.