Follow along and check off each step as you go — most customers finish in about 10 minutes.
Tap each item as you gather it — a couple of minutes of prep now saves a return later.
A hand-tight installation — no plumber required for most setups.
Your new JKC connection pipe is fitted and tested. You're all set for reliable hot and cold water supply.
The most common fitting mistakes — and how to avoid them.
If something doesn't feel right after fitting, check here first.
| Symptom | Likely Cause | What To Do |
|---|---|---|
| Water dripping at the connection point | Fitting not fully hand-tightened | Turn off supply, tighten the nut a bit further by hand, recheck |
| Pipe feels loose or wobbly | Thread size mismatch | Turn off supply, confirm your fitting is a standard 1/2 inch connection, contact support if unsure |
| Water flow seems weaker than before | Kink or twist in the braided hose | Turn off supply, straighten the hose, ensure it isn't pinched |
| Still leaking after hand-tightening | Worn washer or damaged threads on the old fitting | Contact support with your order details |
Message our support team with your order details and we'll help you sort it out.