Follow along and check off each step as you go — most customers finish in about 10 minutes.
Tap each item as you gather it — a couple of minutes of prep now saves a return later.
Six quick steps to replace your cartridge and restore your faucet's waterfall flow.
Turn the water back on and give your faucet a final check for smooth operation.
The most common fitting mistakes — and how to avoid them.
If something doesn't feel right after fitting, check here first.
| Symptom | Likely Cause | What To Do |
|---|---|---|
| Handle feels stiff or doesn't click smoothly | Cartridge not fully seated, or square head misaligned | Remove and reseat the cartridge, aligning the square drive head with the handle mechanism |
| Water still leaks after replacement | O-ring not seated correctly, or retaining nut under-tightened | Check the O-ring position and gently re-tighten the retaining nut |
| Waterfall effect isn't fully restored | Wrong cartridge type or incompatible faucet body | Contact JKC Emart support with your faucet details for a compatibility check |
| Old cartridge won't come out | Mineral buildup or corrosion around the cartridge | Apply a penetrating spray, wait a few minutes, then gently wiggle while pulling |
Message our support team with your order details and we'll help you sort it out.