Follow along and check off each step as you go — most customers finish in about 10 minutes.
Tap each item as you gather it — a couple of minutes of prep now saves a return later.
A tool-free, step-by-step guide to fitting your JKC flexible waste pipe securely.
Your new waste pipe is fitted and ready — enjoy reliable, leak-resistant drainage.
The most common fitting mistakes — and how to avoid them.
If something doesn't feel right after fitting, check here first.
| Symptom | Likely Cause | What To Do |
|---|---|---|
| Water drips from the top connector | Not fully hand-tightened, or washer misaligned | Loosen slightly, re-seat the washer, and hand-tighten evenly |
| Pipe won't reach the drain outlet | Not expanded to its full length, or the gap exceeds 800mm | Stretch the flexible body fully; contact support if the gap is still too wide |
| Connector feels loose even after tightening | Outlet size may not match the pipe's 1¼ Inch (31.75mm) inlet | Verify your outlet size before use; contact support with your measurements if unsure |
| Slow drainage after installation | Pipe kinked or bent too sharply during fitting | Reshape the flexible body with gentler bends and re-check the flow |
| Water pools under the sink after use | One or more connectors not seated squarely | Recheck each connection is straight and hand-tight, then re-test with running water |
Message our support team with your order details and we'll help you sort it out.