Step 0

Before You Start

Tap each item as you gather it — a couple of minutes of prep now saves a return later.

Tools You'll Need

What's In The Box

Verify before you start: This cartridge is 32mm with a 41mm hex collar and 79mm total height — compare these measurements against your existing cartridge before installing.
Installation

Step-by-Step Fitting

Six simple steps to replace your flush valve cartridge — no plumber required.

Hands full? Have the steps read out loud instead.
0 of 6 steps complete

Nice work — all steps complete!

Your flush valve cartridge is replaced. Give the flush a few more test presses to be sure everything's working smoothly.

Turn Off the Water Supply
~1 min
Locate the water supply line feeding your flush valve and turn it off fully before starting.
Remove the Push-Button Cover
~2 min
Unscrew or unclip the push-button cover plate to expose the cartridge housing underneath.
Take care: Some cover plates thread on tightly — turn gently to avoid cracking the plastic.
Take Out the Old Cartridge
~1 min
Turn the old cartridge counter-clockwise to unscrew it from the housing, then lift it out.
Take care: Old cartridges can be stiff from mineral buildup — use a wrench on the hex collar if it won't turn by hand, but avoid excessive force.
Fit the New Magnetic Cartridge
~2 min
Align the splined drive head with the flush valve's push-button mechanism and thread the new 32mm cartridge into the housing.
Take care: Make sure the cartridge is fitted the correct way round — forcing it in misaligned can damage the splines.
Reassemble the Cover
~1 min
Screw or clip the push-button cover plate back into place.
Test the Flush
~1 min
Turn the water supply back on and press the flush button a few times to confirm smooth, leak-free operation.
Points To Take Care Of

Do's & Don'ts

The most common fitting mistakes — and how to avoid them.

Do

  • Verify your old cartridge is 32mm with a 41mm hex nut before ordering
  • Turn off the water supply fully before starting
  • Align the splined drive head carefully when inserting the new cartridge
  • Hand-tighten the cartridge into the housing — no power tools needed
  • Keep the old cartridge until you've confirmed the new one works
  • Test the flush a few times before considering the job complete

Don't

  • Don't overtighten the cartridge into the housing
  • Don't force the cartridge if it doesn't align — recheck the spline orientation
  • Don't discard the old cartridge until installation is confirmed working
  • Don't use pipe wrenches or power tools on the plastic housing
  • Don't skip shutting off the water supply first
Quick Reference

Troubleshooting

If something doesn't feel right after fitting, check here first.

SymptomLikely CauseWhat To Do
Still leaks after replacementCartridge not fully seated / seal misalignedRemove and reseat, checking it's pushed in fully and aligned
Weak or inconsistent flushSplined head not engaging the push-button linkage properlyRecheck alignment between the cartridge head and the button mechanism
Cartridge won't fit into the housingWrong cartridge size for your flush valveContact support with your old cartridge's exact dimensions to confirm compatibility
Push button feels stiff / doesn't spring backSpring tension issue or debris in housingClean the housing and re-test; contact support if it persists
Water keeps running continuouslySeal not sealing against the valve seatRecheck alignment; contact support if the problem continues

Still need a hand?

Message our support team with your order details and we'll help you sort it out.

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