Follow along and check off each step as you go — most customers finish in about 8 minutes.
Tap each item as you gather it — a couple of minutes of prep now saves a return later.
Six simple steps to replace your flush valve cartridge — no plumber required.
Your flush valve cartridge is replaced. Give the flush a few more test presses to be sure everything's working smoothly.
The most common fitting mistakes — and how to avoid them.
If something doesn't feel right after fitting, check here first.
| Symptom | Likely Cause | What To Do |
|---|---|---|
| Still leaks after replacement | Cartridge not fully seated / seal misaligned | Remove and reseat, checking it's pushed in fully and aligned |
| Weak or inconsistent flush | Splined head not engaging the push-button linkage properly | Recheck alignment between the cartridge head and the button mechanism |
| Cartridge won't fit into the housing | Wrong cartridge size for your flush valve | Contact support with your old cartridge's exact dimensions to confirm compatibility |
| Push button feels stiff / doesn't spring back | Spring tension issue or debris in housing | Clean the housing and re-test; contact support if it persists |
| Water keeps running continuously | Seal not sealing against the valve seat | Recheck alignment; contact support if the problem continues |
Message our support team with your order details and we'll help you sort it out.