Follow along and check off each step as you go — most customers finish in about 10 minutes.
Tap each item as you gather it — a couple of minutes of prep now saves a return later.
Six quick steps to swap in your new selector cartridge and get back to smooth switching.
Your waterfall sink's selector knob should now switch smoothly across all modes.
The most common fitting mistakes — and how to avoid them.
If something doesn't feel right after fitting, check here first.
| Symptom | Likely Cause | What To Do |
|---|---|---|
| Knob feels stiff or doesn’t click between modes | Cartridge not seated fully, or wrong orientation | Remove and reseat the cartridge, matching the original orientation |
| Water leaks from the base of the knob | O-ring not seated correctly or worn | Check the O-ring is fully seated; replace if damaged |
| New cartridge doesn’t seem to fit | Dimension mismatch with your sink model | Double-check the 35mm/7mm dimensions against your old cartridge, or contact support |
| No water flow after installation | Water supply not turned back on, or cartridge misaligned | Confirm the supply valve is open and the cartridge is fully seated |
| Modes switch but water pressure feels weak | Debris in the line or a port not aligned | Flush the line briefly and recheck cartridge alignment; contact support if it persists |
Message our support team with your order details and we’ll help you sort it out.